MANAGED SERVICES ANYWHERE, ANY TIME

PAMS has been designed from the ground up as a “medical grade” mobile app suite to manage every aspect of drug screening services that occur outside the lab.  PAMS brings together service ordering, service & resource scheduling, testing and results reporting into an integrated and managed process.  Regardless of where screening services need to be delivered, or who conducts each screening service, PAMS orchestrates consistent and compliant delivery of error-free drug screening.  

CONSISTENT HIGH QUALITY SERVICES, CONTROL AND VISIBILITY

PAMS brings together the management of process, test procedure (technique), sample collection & handling and compliance into each app, providing every user with the guidance that they require to deliver consistent high quality services.  Testing protocols and procedural requirements defined by you, become rules integrated into the apps used by screening and collections staff.

Using PAMS real-time monitoring you will always be in control of your service delivery, with complete visibility of every test as it happens.  Active alerts and notifications ensure that should problems occur, you are immediately aware and can quickly respond using the in-built action centres.

PROVIDE A NEW VALUE PROPOSITION TO YOUR CLIENTS

The ready-built PAMS Employer Service Centre, allows your clients to manage and monitor their screening programs, order services  and receive reports, all from the convenience of their desktop, mobile device or the web.  Active alerts keep them on top of anything that needs their attention.

PAMS makes it easy for you deliver new value propositions to your clients, gaining you competitive advantage.

ELECTRONIC CHAIN OF CUSTODY (eCCF)

Take the headache out of compliance and custody management.  With the PAMS electronic Chain of Custody (eCCF) management system you can be confident that each screening test that you conduct will comply with regulatory, privacy and security controls.  PAMS lets you define the rules and controls that are required for each screening protocol and to control the providence of each sample.

DESIGNED FOR YOU – EXTENDABLE TO YOUR NEEDS

PAMS provides you with an out-of-box solution to manage drug screening services - it manages each aspect of your service delivery outside of the lab.  PAMS is a complete ready-to-go solution with a comprehensive suite of purpose built, best practice functionality to meet the stringent requirements of drug testing services.

If you want to go further, PAMS gives you the flexibility quickly tailor your own PAMS solution to perfectly meet your needs. With PAMS you can include your own business rules, terminology, processes and procedures, and configure apps to your own corporate styling and design requirements.

No risky ground-up development or toolkit approach - PAMS is purpose built to manage out-of-lab testing services and uses best practice healthcare and laboratory practices to implement every function.

TRAINING & CERTIFICATION

Ensuring that all of your staff are properly trained and conversant with the stringent requirements for drug testing procedures can be challenging and expensive to manage.  The PAMS Training Centre allows you to build and deliver self-paced multimedia training programs to your staff regardless of where they are located.  Accessible from their mobile device or via the Web, your staff can be delivered scheduled training programs any time and place required.  The PAMS Training Centre allows you to design and manage your training programs. For each participant you can monitor their progress and assess attained competencies.

PAMS maintains the training and assessment records that are required for quality assurance and regulatory compliance. The PAMS Training Centre is an integrated part of the PAMS suite.  Competency requirements for testing procedures work cooperatively with competency assessment within the Training Centre to ensure that each of your staff has the required competency certification.

TRACEABILITY & AUDIT

Knowing that every drug test has been conducted correctly and compliantly, that each sample has been collected and handled within correct procedures, and that participant privacy has been protected, are fundamental concerns for both you and your clients. PAMS ensures that each screening event is conducted compliant with the rules and procedures that you implement, and that every action is traceable and audited.

The PAMS Audit Trail is integrated into every action and event undertaken by each operator. It provides a complete history of every service ordered and test delivered.  The audit trail provides a full compliance history that can be accessed to analyse service efficiency or satisfy regulatory audits.

PAMS implements full Chain of Custody (CoC) and sample tracking to provide a complete picture of the management of each sample that is collected and processed.